1. What is website maintenance?

Website maintenance involves regular updates, backups, security checks, and performance tweaks to keep your website running smoothly and securely.

2. Why is website maintenance important?

Without regular upkeep, your site can become slow, outdated, or vulnerable to attacks. Maintenance ensures your visitors have a great experience and your site stays in good shape.

3. Do you work with WordPress websites?

Yes – WordPress is our main focus. We handle everything from plugin updates and theme fixes to advanced troubleshooting and hardening.

4. What’s included in your monthly website care plan?

When you sign up for one of our maintenance plans, you’re not just ticking a box – you’re handing over the day-to-day responsibility of keeping your website running smoothly to someone who genuinely cares about your business.

We take care of all the technical essentials, including:

• Software updates to keep everything secure and stable

• Daily backups so your content is always safe

• Uptime monitoring, so we know straight away if your site goes offline

• Speed and performance checks to keep things loading quickly

• Malware and security scans to catch issues before they become problems

• SSL certificate monitoring and renewal

• Plugin and theme updates with full compatibility checks

On top of that, we go further by looking after the things that often get missed:

• Fixing broken links and cleaning up outdated content

• Ensuring your site displays properly on all devices and browsers

• Regular database clean-ups to maintain top performance

• Testing your contact forms to make sure messages reach you

• Monthly reports so you always know what’s been done

And as a thank you for coming on board, we also include a one-time on-page SEO check and optimisation – making sure your site’s content is structured correctly, keywords are in place, and you’re giving Google the right signals from the start.

This isn’t just maintenance. It’s peace of mind, ongoing support, and a commitment to keeping your website working hard for your business.

You’ll have someone in your corner, keeping things running behind the scenes so you can focus on what matters most.

5. How often do you update plugins and themes?

We check and apply updates weekly, testing first where needed to make sure nothing on your live site is affected.

6. What happens if my website gets hacked?

If you’re on a plan, we’ll clean and restore your site at no extra cost. We’ll also improve your site’s security to help prevent it happening again.

7. Do you provide website backups?

Backups are dependent on the hosting provider, but we do offer a Website Maintenance and Hosting Plan that includes regular backups, as well as additional support like uptime monitoring, performance optimisations, and more. If you’re using a different hosting provider, we can still support your site with our maintenance plans.

8. Can you speed up my slow website?

Yes – we offer speed audits, optimise images, improve caching, and more to get your site loading fast and performing well.

9. Will website maintenance affect my live site?

No – we test updates first and apply them safely. Your visitors won’t notice a thing while we work in the background.

10. Do you offer one-time fixes?

Yes, if you need help with something specific that is not included in the monthly setup agreement. Just to note we don’t do one time fixes without a subscription in place. This ensures we have the right setup in place in the admin panel before doing any work directly. One time fixes can be very specific and out of the scope of our website maintenance plan, however more issues we cover in our website maintenance plan.

11. Can I cancel my maintenance plan anytime?

Yes, there’s no long-term contract. You can cancel at any time with just 30 days’ notice.

12. What’s your response time for support queries?

We aim to respond to all emails within 24 hours on weekdays. For urgent issues, we’ll act fast.

13. Can you migrate my site to a better hosting provider?

Yes – we handle full website migrations and can recommend fast, secure cloud hosting that fits your needs.

14. Do you maintain eCommerce websites?

At the moment, our standard maintenance plans do not include eCommerce websites like WooCommerce or Shopify. However, if you need help with an online store, get in touch and we can discuss a custom support option.

15. Will I get a report of updates and activity?

Yes – each month, we’ll send you a summary of everything done, including updates, checks, and any recommendations.

16. What kind of businesses do you work with?

We support small and medium businesses across Ireland – from tradespeople and local services to tourism and retail.

17. How much does website maintenance cost?

Our plans start at 9.99 euro per month, giving you great value for essential website support. Our premium plan is 39.99 a month and includes website hosting.

18. What if I have a custom-built website?

No problem – we’ll review your setup and let you know what’s possible. Many custom sites can be supported with a tailored plan.

19. Do you offer SEO or content support too?

Yes – we can help with basic SEO, keyword setup, technical improvements, and updating your site’s content as needed.

20. Do you have a yearly setup in advance or is it monthly only on the subscriptions?

How do I get started?

Just fill out our contact form or email us at support@webmaintenance.ie. We’ll reply promptly with next steps.