Q&A
I have a new website but not sure if its built right as it is slow and I have to keep purging it?
Yes, a new website shouldn’t be slow or require constant purging. This usually indicates issues such as poor hosting configuration, caching problems, unoptimised images or code, or overly heavy themes and plugins. We can carry out a performance check to identify what’s causing the slowdown and help get your site running smoothly and reliably.
I have a Google Business Profile with good reviews, but it hasn’t been updated and I’m not ranking as well as I should — is this something you can help with?
Yes, we can definitely help with that. Keeping your Google Business Profile updated is key to improving your local search rankings. Our services include optimising your profile, posting regular updates, adding photos, and ensuring your business info is accurate and consistent across the web. Combined with local SEO strategies, this can help you rank higher and attract more customers in your area.
I am thinking to have you guys as my go to partner for all things website related, is it just website maintenance you do, as I may need some web design and seo in the future and it would be good to know if I can get all this in a one stop shop. Also my last developer went missing and would not answer my emails.
While website maintenance is our core service, we also offer web design, performance optimisation, and SEO support. Many of our clients come to us looking for a reliable, all-in-one service — especially after experiences like developers going silent or disappearing. We’re here for the long term and can support you with everything from small updates to full redesigns and search visibility improvements. Think of us as your dependable web partner.
Whats the difference between website maintainance and management?
Website Maintenance
What it covers: The essential technical upkeep to keep your site secure and running smoothly.
Includes:
Software updates (WordPress core, plugins, themes)
Security monitoring and malware removal
Regular backups and restoration support
Bug fixes and broken links
Performance checks (speed, uptime)
Hosting support (basic server monitoring, SSL, domain renewals)
Think of this as keeping the engine running safely.
Website Management
What it covers: The ongoing, day-to-day running and improvement of your website as a business tool.
Includes everything in Maintenance, plus:
Content updates (text, images, blog posts)
Search Engine Optimization (on-page SEO and reporting)
UX enhancements (navigation, layout, responsiveness)
Performance analytics and reporting
Managing user accounts, forms, and integrations
Hosting setup and full management (DNS, CDN, migrations, performance tuning)
Think of this as driving the car, planning the route, and upgrading it as your business grows.